We met Susie and Don through a mutual friend after firing the first realator hired. Definitely a great decision on our part! They went above and beyond to help us sell the property! When the sale wasn't progressing in a timely manner they assessed the issue and got it moving in the right direction. Being a first time seller, I had lots of questions. They were answered in easy to understand terms. I never felt that my questions were stupid. We usually received answers back or a call back within an hour or so. I highly recommend Don and Susie as your realators. If you live out of town as we did, you will still receive personalized service. AND they will do a fantastic job for you whether you are buying or selling!

When you hear about businesses going the extra mile, that is nothing compared to what you get from Susie and Don Karstedt at ReThinking Real Estate! From the moment you first speak with either of them, you get their full attention and care for your unique situation. I went from desperately looking for an affordable rental apartment to owning my own home in about one month because Susie cared enough to make sure I was getting all the advantages of purchasing a home by pairing me with an experienced and compassionate lender and title company that understands the meaning of 'ohana. I needed a new home I could afford and feel safe, but I needed it quickly. With ReThinking Real Estate, you don't just get Susie (and believe me, that is a whole lot more than you can ever imagine), but you also get Don. The two jumped into action immediately, making calls, pulling listings, researching, and checking in on me for emotional support through a very tough time in my life. I owe them my life because thanks to them, I get a new beginning. I highly recommend making that call, even if you think it's not possible, even if you think rental is your only choice because Susie and Don will help you in either case. Thank you, Susie and Don! I cannot wait to show you how my new home looks when furnished and ready to celebrate! Much Aloha, Anna

I was referred to Susie by my mortgage loan officer through my credit union's home advantage program. From the moment I connected with Susie I had a good feeling that I had found someone on my side. Susie asked all the questions to better know me, to find what I needed, and to know what I expected. I can tell she cared about me and was always happy to answer all my questions. She was always easy to reach and I never felt alone. She was a great pairing for me as we both think very similarly and are always thinking and planning ahead. Susie exudes love, care, patience, dedication, empathy, trust, hardwork, and professionalism. I was so grateful to get to work with her and would absolutely recommend her to anyone needing an experienced professional.

We met Susie this year to help us with finding the right investment home to satisfy our requirements. Susie's experience, wealth of knowledge, sincerity, commitment, attention to detail, prompt communication has made our home buying process very smooth. We had valuable discussions with her going over the pros and cons of each home that we checked out, these discussions helped us with making the right decision. In our case we were looking for a home at a location which is about 2 hrs away from our residence, Susie used to tour homes and make detailed virtual home tour videos for us, which was extremely helpful. Susie was always available to answer any questions we had. Susie has a keen eye for locating red flags related to the home, this helped us during our search. Susie was genuinely interested in finding us the best deal. After the offer approval, Susie promptly took care of rest of the process behind the scenes that helped to ensure that a timely closing was done. Susie and Don also helped us with fixing minor repairs in home and making it move-in ready! We highly recommend Susie and Don for your real estate needs!

Susie Karstedt was amazingly helpful. This was the first time buying a house, and Susie walked me through everything. She answered every question with a thorough explanation of why things are done the way they are, helping me learn along the way.

Don and Susie did a great job and added a lot of extra effort to helping us sell our home. If you're looking for a great team to list with or looking for a new home, they are the ones to reach out too. Thank you both and look forward to the next listing.

Don and Susie are the best. They’ve helped us sell three times and purchase twice and every time has been smooth and professional. I highly recommend them! Susie is also very communicative which I really appreciate!

Don and Susan's commitment to customer satisfaction is truly commendable.They prioritize the needs and preferences of their clients above all else, striving to exceed expectations at every turn. Their personalized approach fosters strong relationships built on trust and mutual respect, which is a testament to their professionalism and integrity.

Thank you so much for your help in finding our dream home! You were both incredibly helpful, great communicators and kind throughout the entire process. We recommend to anyone looking to buy, sell, or rent their home. You will not be disappointed! Thank you Don and Susie!

Susie was instrumental in helping us find the right home. She never once told us what we wanted, but had a keen awareness of what we did and didn’t like and tailored suggestions to that. Once we did find a home we loved, she worked tirelessly to make sure we got the best possible deal and gave us options and professional advice throughout. I cannot recommend Susie highly enough.

Honest, creative and top shelf professionals! Don and Susie are great to partner with and are always there with new ideas to create success in any type of market for buyers and sellers! 100% recommend!

I've been working with Don and Susie and they have been nothing but amazing. They are always professional and courteous, and they go above and beyond to make sure their clients are happy. They are also very knowledgeable about the real estate market, and they always give their clients the best possible advice & experience. If you are looking for a real estate professional who will put your needs first, then I highly recommend Don and Susie.

Don and Susie rock! They are the first ones we go to with any questions regarding real estate. They are totally on top of the market, changes in laws, and market trends. They were so patient answering our questions! Highly recommend!

Don and Sue top notch in the real estate world. Their expertise, responsiveness and dedication to their clients make each transaction seamless. I highly recommend Don and Susie if you are in need of a knowledgeable and super friendly real estate team to help you through this process. They truly are one of a kind!

Susie and Don are amazing! I used them when I purchased my home. They were extremely responsive and helpful during the process. They treated me like a family member, giving me excellent advice throughout the process. Susie and Don stayed in contact with me after the purchase of my home. In fact, several years later they offered great advice when I reached out regarding refinancing my loan. They truly will work day and night to assist you with finding you your dream home.

I had the pleasure of working with Don and Susie purchase an investment property and was so impressed with their level of professionalism and friendliness. From paperwork to handing them keys to their home, the process was very easy and seamless. Their line of communication was very consistent the whole process and I was able to pick their brain about investing as I own a few investment homes myself. Even though they were my clients, I felt like the customer as they were able to guide me in this process that they have done many times. After the purchase of their home, they still keep in touch with monthly newsletters and I have enjoyed the social media videos Don and Susie have put online. I highly recommend them when it comes to anything house related, whether purchasing our renting. I am grateful of the relationship I have created with them and cannot wait to do future business with them!

Amazing people to work with have helped many family and friends of mine and they have now become part of my family

Don and Susie Karstedt with Rethinking Realty are always available for questions, they’re willing to drive long distances to help find the perfect house. We used them to buy two houses and sell two houses. They make the process easy and with as little stress possible. They went well above and beyond expectations of a realtor. I have and will definitely refer them to anyone with questions or interest in anything real estate.

Some of the best people to work with! Both knowledgeable and friendly I wouldn’t want to find a home with anyone else!

Relentless in improving the knowledge of their clients; personable beyond anyone I worked with before!

Susie truly is an amazing real estate agent! I was on a strict budget and she found me the house of my dreams with in that budget! Susie went above and beyond and answered all my questions and was always available if I didn’t understand any of the paperwork! I would highly recommend her and Don to any one! This was my very first home buying experience and I can say with 200% certainty I will be using Susie again if I purchase another property! She is beyond knowledgeable about the housing industry and was able to get me locking in at a great rate! We couldn’t be happier and I will be telling all my family and friends to use their service in the future for all of their home endeavors! Thank you all so much 😃

Hello, my name is Mike and I have been a rental tenant of Don and Susie's for 9 years now. You will not find a more professional , family oriented company to fulfil your rental- real-estate sales or purchase needs. Don and Susie’s business model is centered around the community and service for other needs. As a rental tenant I must say that not only do my wife and I have an excellent professional relationship together but also a personal one. Please tell everyone you know that Rethinking Real Estate is the best around. Don and Susie are here to bring your residential dreams come true.

Our company C & D Painting have had the pleasure to work with Don and Susie over the years and each experience with them has been amazing. They are both great Real Estate agents who are really passionate about what they do and take the time to actually get to know you and get to know your wants and needs for your next home purchase, so if you are looking for your next real estate agent, we would highly recommend either of them so they could help you make your next big move a seamless and stress free experience. 10/10

Can not say enough good things about Susie Karstedt! She made herself always available. Very personable and professional. She made our home buying experience smooth and easy from the beginning of the search to the close of our dream home. I confidently refer Susie and Rethinking Real Estate LLC to friends, family and business partners.

Just recently purchased a condo in King County with incredible support and assistance from Rethinking Real Estate. When it comes to condos, it is very important to perform due diligence and research into the property/HOA, and Susan was very helpful in highlighting all important factors to consider, and made the purchase process easy as a first time home buyer.

Rethinking Real Estate is absolutely fantastic when it comes to buying a home or property! I had the pleasure of working with Susie and Donny, and I can't express enough how caring, patient, and knowledgeable they both are. Susie, in particular, was an absolute gem to work with. She took the time to understand my needs and preferences, ensuring that every property she showed me was a potential fit. Her attention to detail and genuine care for finding the perfect home for me was truly remarkable. Susie's vast knowledge of the real estate market and her ability to provide valuable insights made the entire buying process smooth and stress-free. Donny, on the other hand, was my go-to person for all the technical aspects of the properties I was interested in. His expertise in construction, architecture, and property evaluation was truly impressive. Donny's guidance and advice were invaluable, and I always felt confident in making informed decisions with his support. Both Susie and Donny went above and beyond to ensure that I found not just a house, but a place I could call home. They patiently answered all my questions, addressed any concerns I had, and provided me with a wealth of information about the neighborhoods, schools, and amenities in the areas I was considering. I can't recommend Rethinking Real Estate enough, especially with Susie and Donny as your guides. Their friendly and personable approach, combined with their expertise, make them an outstanding team to work with. Whether you're a first-time homebuyer or an experienced investor, I'm confident that they will exceed your expectations and help you find the perfect property that suits your needs and dreams.

Susie Karstedt is an outstanding real estate agent! She went above and beyond in helping my husband and I find the home we were looking for. She listened to our wants/must haves and was always in constant communication with us. We truly felt like we were her #1 client! We will most definitely be connecting with her for any of our future real estate needs. I highly recommend her!

SUSAN IS AMAZING! SHE WAS THERE BEFORE DURING AND AFTER. EXTREMELY PROFESSIONAL AND KNOWLEDGEABLE. IM NOT WRITING THIS BECAUSE I KNOW HER OR IM GETTING ANYTHING OUT OF THIS. SHE STARTED SHOWING US HOUSES BEFORE WE EVEN HAD TO LOAN APPROVAL. SHE WENT ABOVE AND BEYOND. LETS BE HONEST, WE ALL KNOW WHEN WE’RE DEALING WITH SOMEONE WE WOULDN’T WANT TO HANG OUT WITH, OR OUR SPIDEY SENSE TINGLES LIKE SOMETHING ISNT RIGHT. NOT HERE! SHE HELPED US NAVIGATE INTO A GREAT HOME IN A GREAT NEIGHBORHOOD. IF YOU’RE THINKING OF BUYING A HOME, TALK TO HER FIRST YOU WON’T BE DISAPPOINTED. I BELIEVE IN HER SO MUCH, THAT I WOULD BE WILLING TO ME YOU WITH HER. THANK YOU SUSAN, YOURE A TRUE PROFESSIONAL, AND KIND PERSON. BEST, GREGORY O.

Susan was very friendly, knowledgeable and responsive throughout our home buying process. We appreciate everything she was able to do to help us find our new home. We definitely recommend working with the Karstedt’s!

When nothing was selling ours sold. Don and Susie go over and above for their clients. They’re helpful, knowledgeable, and solution minded. Thankful.

Susie was incredible and so personable! She truly got to know us and understood what we both wanted in a home. She was extremely knowledgeable the whole process and helped us along the journey. It is really hard to describe how seen and cared for we felt during this process. Would recommend Susie and Don to anyone :)

Susan worked her butt off for me. This was a difficult deal but she did the work of both agents! Always there for the client and I will definitely use the Rethink team for all my Realestate deals from here on. Can’t thank her enough!!

Great experience working with them, always looking out for your best interests. It took a few months, but we found the right house, so I couldn't be happier. Highly recommended! And thanks much! ☺️

Buying a house can be stressful especially if your just not sure what you want. Working with Susan and Don made the process so easy. Every question no matter how small or stupid we thought it was, they answered and had so much patience with us. Always quick and ready to help in any way they can which made us feel so much better with the process of buying a home. We will be repeat customers in the future because after working with such an amazing couple we couldn’t go with anyone else. If your looking for the ultimate professionals to sell or buy Susan and Don are the dream team.

It’s hard to put into words the type of service we received from Don and Susie! They are simply amazing human beings, relators and land lords. We rented a house from Don and Susie while they helped us find our dream home (possibly our forever home) in an EXTREMELY tough market to buy in. They are professional, patient, knowledgeable and personable. Their years of knowledge really showed when they advised us on many topics throughout the house buying process, you can’t put a price on the amount knowledge they bring to the table when it comes to real estate. Susie watched over our children as if they were her own grand kids while we did walk throughs; our three old thought she was the greatest! Which she is! Don is very straightforward and will give it to you how it is, which you need in this market. We had a lot of stipulations and they still found us a house and a house we LOVE! We will use Don and Susie for all our real estate needs and will HIGHLY recommend them. Don and Susie go above and beyond for their clients, I promise you will not be disappointed! I wish I knew more people buying or selling a house right now so they could experience the service we received from Rethinking Real Estate! We are clients for life!

Susan with Rethinking Real Estate was so helpful in finding homes for me to look at that fit my needs and expectations. As I refined what I wanted, she found the perfect house for me and helped craft an offer that was accepted. I am now happily in my new home, appreciating Susan's work on my behalf!

Don and Susie are the best out there. Their service is unmatched, and were so nice and always available to help with any questions along the way. If I could give them more than 5 stars I would!

When we needed someone to help us find our forever home, we were nervous about finding the right person to help us. Our friend recommended Susie and once we met her, we never looked back. Susie went well beyond our expectations to help us find the right house in the right neighborhood. She was a great listener, was available on short notice (necessary in this market!), responsive, and fun to be with. Once we found the perfect house, Susie did everything in her power to close the deal. She was a fantastic negotiator and went above and beyond to get the deal done. We wouldn’t hesitate to recommend her to friends and family!

If you want an honest, trustworthy, knowledgeable, kind real estate agent who treats you like family, Susie and Don are your people. It’s been a seamless process buying and selling our home and we are so lucky to have found Don and Susie to help us navigate the process!

For other first time homebuyer, like myself, I would highly recommend Susie. I LOVED working with Susie! She made the process so easy. From out initial meeting she asked pointed questions about how I use my home and showed me locations that met what I thought I wanted. After seeing a few I changed my mind and she easily changed course and showed me new options. She also made every step of a complicated unknown process easy to understand and was always available (even when she was on vacation) to help me and answer my many, many questions. She had knowledge about home repair which helped me look at all aspects of each location with open and clear eyes. I love my new home and I would not have such a wonderful place to call home or an uncomplicated and stress free experience with out Susie's help. Cannot express my appreciation enough for all she did!

I really enjoyed working with Susan and her husband. They provide excellent service. They are responsive, professional and knowledgeable. They can do the professional photography needed for your listing and will assist you every step of the way. I highly recommend Rethinking Real Estate!

Don at Rethinking Real Estate was fast and responsive. He got us into the house we wanted at the price we could afford!

Susan was very helpful with any questions that I had though out the process and I had a lot. Selling any property is a chore but Rethinking Real Estate streamlined all the paperwork so I could focus more on packing and moving. Susan is very knowledgeable about current market trends and offered great advice. I would definitely recommend!

My fiancé and I worked with Susan to find our forever home. Susie was always very responsive, informative and very friendly. I would personally recommend Susie to anyone looking to purchase a home. Thank you Susie!!!

Susie is amazing!!!! She helped us to find our home in less than a month;) It was only the 6th house we visited. She was always there on time, and she is very proactive and professional. She very knowledgeable, she answered all our questions and interrogations about the home market, the bank process, the appraisal, the offers, the hoa, insurances, and even after the selling was done! She is also good with kids (visiting in Covid time with a 6 months old and a 2 1/2 years old is very challenging, but she helped us, so we could focus on the house during the visits). We recommend working with Susie and Don

Went the extra mile to help us identify a good house from a thousand miles away. Stayed very responsive and helpful through closing.

I was recommended Susan from the loan manager for my mortgage. She was always available whenever I needed. I work long hours and often wasn't able to see properties until late in the evening. She made it all work out. Additionally she went the extra mile by helping me turn in documents. Since I was unable to deliver them myself due to work. Susan also quickly identified issues with properties and steered me away from ones that could've been costly to maintain.

Susan was super knowledgeable and patient with all my naive questions as a first time buyer. I would have her again as my agent to buy another house.

Don and Susie are just great to know and work with! They make the process of home searching and buying less stressful and more fun and exciting! After finding the right place, they would guide by looking and studying the comparables to make sure we had a strong offer. They will not push just to close the deal, but more importantly they want to make sure we are happy in the house we finally selected! Will definitely refer them to my friends and clients!

It was my pleasure to have Susie as my agent and work with her to buy the house, she is one of the best diligent and professional person on her job, I am recommending her for whom they want to buy or sell their property, I am very exiting to move to my new house.

Buying a house for the first time is very stressful. This process involves a lot of mixed emotions. I could not have asked for a better agent to be alongside me during this process. Susie guided me all the way. She is very professional but at the same time, treated me like a friend. So if you are thinking of purchasing a home, reach out to Susie. You need someone you can trust.

Our experience was absolutely perfect with Susie and Don. No question or need of help was too small or too large. We owned our home for 30 years so you know how emotional the process was and even now still touches a nerve. But they made it so easy and comfortable for us I would never use anyone else. We found them through our daughter, she sold and bought through Rethinking real estate also. Her experience made choosing them easy and so happy we did. Now on to finding our new home/ condo. Thank you both for such a great experience. Charlie and Mary

Susie and Don helped us find a home in one of the hardest buyer markets we have ever seen and were great to work with. They had good insight on the market trends and were quick to move on whatever new listing popped up. Susie was very attuned to our needs and worked to get to know us personally to figure out what would work best for us. We toured over a dozen houses, put in a couple offers, and they made the process as painless as possible.

Susie made my first-time home buying process so smooth and easy! After searching for homes in Seattle for months with minimal luck, Susie's help made the whole experience much more understandable. She helped us scout houses with an easy-to-use online portal and sent videos when we couldn't see homes in person which helped us quickly narrow down the perfect home! Both Susie and Don were incredibly kind and willing to go the extra mile to make sure everything about my first home was perfect for me.

I bought my first house with Susie and Don in Federal Way almost seven years ago. They were great to work with and patient! Susie was quick to respond, really knows the regional market and was well respected by the seller's agent, which helped in that process. When it came time to buy a place for my mom to retire to, Susie and Don were my only call. In this crazy market, they knew what it would take and we got exactly what we needed for her. Using the right agent makes all the difference in your experience and success; I can't imagine using anyone else!!

Susie has been my family’s go-to person for house hunting. She helped my parents find 2 homes, both my sisters, and now me. Some things I appreciate about Susie: - She was quick to answer all my questions and as a new, young homeowner, that’s exactly the service I needed. It didn’t matter what time of the day it was. If we needed her, Susie was there! - She gave her honest opinion on all the homes we looked at. She mentioned, “would I feel safe letting my own daughter live here?” on one of our tours which is a perfect testament to her customer service - she isn’t just looking to make a sale, she wants help you find a GOOD home. - She is simply a kind person. I’ve gone on tours with Redfin agents and they don’t hold a candle next to Susie. She is attentive, personable, and knows what she is doing. I’ve never had to question her. If you’re looking for someone to help you with your home buying process, look no further. Susie is your gal.

My situation (on both the buying and selling ends) presented one unique challenge after another. But my agent, Susan, was patient, persistent, and a real go-getter. She got a good sense of me and what I was looking for, and shared her considerable wisdom until I found "my" house. It felt wonderful knowing she was totally on my side. And when complications arose around my sale, she was hard-working, positive, and a great communicator. The home buying/selling experience can be nerve-wracking; Susie and the rest of the RRE team kept me sane and got me through it. They have my 100% endorsement!

When you’re selling or buying a home, there are many important decision to be made. My best decision was to choose Susie and Don to help sell my home in Woodinville. Their years of expertise and professionalism helped me to navigate the transaction challenges. I feel my home sold for the best price and in the most expedient timeframe based on their assistance, advice and professionalism. I highly recommend Susie and Don Karstedt, Rethinking Real Estate.

Don was the best, it was really wonderful working with him and Susie. I will recommend them to anyone who will listen!

Susie was amazing! She helped me sell my first home. The process was easy. She explained everything and had supreme patience with all my questions. When it came time to start the search for my next home there was no where else to go! I took exactly a year from the time I sold to the time I found a new one and at no point did I feel rushed or that I was wasting time. Thank you for helping me find the new perfect house and having so much patience with me! I recommend you to everyone!!!

This is the 2nd time my wife and I have used Susie and she is one of the best in the business. She is professional, flexible with scheduling, quick to respond and always has an answer or quick to find out. I trust her with all my realtor needs and is a great source for help on the mortgage side as well. If you are looking for a great realtor please consider Susie.

We purchased our first condo in Bellevue in 2005 with the help of Don & Susie Karstedt. About five years later they helped us sell it and buy a home in Edmonds. Last year they helped us sell that home when we decided to move out of state. We are hoping they get licensed in Idaho one of the days so we never have to change agents! What makes them so great is not just their attentiveness, patience, and professionalism... it’s really that they took the time to teach us. They do business so transparently! We knew and understood what was happening every step of the way, and they helped us with the pro/cons, and when we made decisions we felt confident we’d made the right ones. They walked beside us from beginning to end. On top of all that, each of our four experiences with them, both in buying and selling, went off without a hitch. We recommend them to everyone. Whether your a first-time home buyer, a person who has moved many times, or someone who wants to invest in real estate, Don and Susie are experts at what they do, and they’re eager to share that expertise with you. Thank you guys- you’re awesome!

If you are looking to buy or sell your house, Don and Susie are your go to!!! The service they provide is top notch. They truly care about you and look out for your best interest. I highly recommend them, especially if you are a first time buyer, their knowledge and personal friendly service will make buying or selling a breeze! If there were more stars, I would give it.. Kaysey

I have know Don & Susan Karstedt for many years. They are honest, trust worthy people and care a great deal about their clients. They listed property that I had for sale in Eastern Washington several years ago and they did a great job, from guiding me on terms for a contract, to setting up a virtual tourer of the property. I gave them a call earlier this year with a question and they were more than willing to take the time to talk with me. I have referred several friends and clients to Rethinking Real Estate over the years and won't hesitate to do so in the future. You can trust Don and Susan to do a great job for you. Thank you Don and Susan Lee A.

Don and Susie helped me find my first condo when moving to the area. Then, when my needs changed, they helped my find my current home and took care of all the many details of renting and maintenance of the first until I chose to sell…………which, again, they did with no problems. Through all our dealings over the years they have provided expert service and made each transaction an extremely pleasant and beneficial experience. They provide professional guidance along with a genuine friendly, caring and concern for making sure our home search lives up to our hopes and dreams. Thank you Don and Susie!!!

Susan and Don of Rethinking Real Estate have been helping my family and friends that we referred them to for over 14 years. with all the different facets of home buying, renting, selling and managing. They were there with us when the market took a dive in 2010 and really helped my mother with her home. She could no longer climb the stairs and needed a rambler home. They got her 2 story into the rental market so she could regain equity, and also helped find her a perfect fit home that met her aging needs. They managed the rental home and all its tenants needs. Mom had no worries, and when the time was right, able to sell it in just a matter of days. My husband and I have been looking to upgrade our housing space for over a year now, just to find the right home, and they have never wavered in their dedication to help us keep looking for the perfect fit. They have traveled many a mile to show us so many homes that we have wanted to take a look at. They are so easy and helpful to work with. their knowledge of the constant changing market and rules is invaluable to stay on top of all the correct market information. Thanks for all you have done for us Susan & Don, You are irreplaceable.

Susie and Don at Rethinking Real Estate made the home selling and buying experience a breeze with lots of smiles along the way. Even when things were difficult they were there to guide us in a positive manner with sound advice and negotiating skills. Everything from staging our property to arranging signings was handled swiftly and at our convince. My wife and I have trusted Susie and Don on three different real estate transactions and would not hesitate to work with them again.